Peter Cochrane has a short opinion piece on Are IT Departments Doomed?. In the same vein, let me pose you the following conundrum.
I make zero-charge calls to friends and associates around the world on an almost daily basis. Skype just works. It's good enought for business. Or to put in another way, not having presence, IM and file transfer isn't good enough for business. This technology just works whether I'm at home or on the road. It doesn't really care much about quirky networks address translations and firewall settings.
On the other hand, business users are still paying handsomely to place ordinary boring calls. Yes, they're upgrading to IP PBXs and their brethren. The trucks are rolling in laden with session border controllers, packet probes and application proxies and gateways.
What I want to know is, how can a corporate telco manager justify her salary and millions of dollars of hardware to deliver something less functional and more expensive than the technology I use to connect my kid to her grandma?
I think you all know the answer.
Posted by Martin Geddes at 10:59 PMTrackBack URL for this entry:
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