June 14, 2005

Click here to disintermediate

I compiled the following data for a recent client report, and thought I’d share it with you all, my dear unidirectional content consumers. I was just trying to illustrate that every telco attempt at tolling at the service layer (as opposed to just connectivity) results in a complementary industry that deals with disintermediating and arbitraging those toll booths.

ServiceToll gateMeans of bypassExamples
Circuit voiceInternational call interconnectCalling cardsIDT
Circuit voicePremium rates for cross-network calls (e.g. mobile to mobile)Prefix dialing of landline numbers to preserve bucket for x-net callswww.80550.co.uk
Circuit voiceRoaming charges + handset lock-downUnlocked handsets and third-party prepaid SIMExpansys (handsets);
www.oneroam.co.uk (SIM cards)
Circuit voicePSTN switchVoIP + Wi-FiSkype for Pocket PC
Telex and telegramGateway/separate networkFax machineN/A
FaxPSTN switchFax-email gatewayeFax
FaxPSTN switchFax-IP gatewayMediatrix
MMS for photosMMS gatewayEmail + IP network; File transfer in IM applications (e.g. MSN, Skype) + IP network; SMS for notification (“check your email”); Bluetooth file transfer; face-to-face viewing; sneakernet via flash memory cardsN/A
SMSMobile originated message chargesJava/Symbian application + IP NetworkSMSSend [defunct], SMSBug, Agilemobile
RingtonesDownload vending machineUser-created ring tones; flash memory cards or BluetoothXingtone
Push-to-talkGateway/proxyJava application + IP NetworkFastMobile

If you’ve got more ideas or examples, just stick’em in below as comments and I’ll assemble the better ones into an updated table. If this really gets big I’ll think about making a wiki page.

UPDATE: Maybe I should call this “Newton’s third law of telecom: for every mediation there is an equal and opposite disintermediation.” (The first two are “An incumbent telco will keep sucking its customers dry unless an external force is applied”, and “Profit = lobbyists x lawyers”).

Posted by Martin Geddes at 01:07 PM
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Comments

What I'm seeing a lot:

GSM Roaming charges

your friendly GSM provider's billing department

Notebook / hotspot, hotelroom ethernet / headset / VoIP-software

Any VoIP provider from back home.

At the last conference I visited I saw a number of people phoning home in the evening from the WLAN-enabled lobby.

Posted by: at June 14, 2005 03:29 PM
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