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December 1, 2005

You can run...

...but you can't hide. I saw this BoingBoing post on a proposed Sony boycott, complete with amusing sticker, thus:

My first thought would be how a member of the public who saw this would react, particularly if they weren't aware of the DRM outrage. So we go to the world's favourite search engine and check it out:

The age of PR spin is definitely, 100%, totally, over. The only way Sony can recover from this is to fix the problem, not the appearance. And the problem is one of values, not products.

UPDATE: Why am I so upset by Sony? It's because their actions undermine the trust that is needed to make markets work. It's just just buyers of Sony CDs that are hurt. We all suffer collateral damage through increased search costs for digital products.

Posted by Martin Geddes at 11:17 AM
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