Telepocalypse

Swisscommunicated

It's the most expensive WiFi in the known universe (although rumour has it SETI@Home has detected extraterrestrial splash pages demanding money, but are struggling to calculate the exchange rate). But then again, when was the last time your operator emailed you afterwards to ask "So how was it for you, honey?".

The first step towards a loving relationship is the conversation. Sadly, at most telcos, CRM stands for "Customer Relinquishes Money".

PS - I gave them eight. Should I recursively include the existence of the customer satisfaction survey in my satisfaction though?