Welcome to my old blog, which I no longer maintain.

For details of my current professional services and activities see www.martingeddes.com.

August 31, 2008

We hate our customers

I know I haven't been posting in ages, but I just couldn't resist putting up this one in honour of the return of The One to the blogosphere.

Footnote 67 from T-Mobile UK's business pricing brochure [PDF] on their roaming charges (no, please don't ask why I'm spending Sunday evening reading this stuff):

Any undelivered text messages will be charged at 30p.

Says it all really, doesn't it, about the telecoms industry's attitude to the people who pay the bills.

Posted by Martin Geddes at 10:25 PM
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